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Acceptable Use Policy

Last updated: April 11, 2026

This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using RateMyBiz. By using the Service, you agree to comply with this policy. Violation of this AUP may result in suspension or termination of your account.

1. Prohibited Activities

You may not use the Service to:

  • Generate fake or misleading reviews — including creating false feedback, paying for reviews, or manipulating star ratings to deceive consumers.
  • Engage in fraud or deception — impersonating another business, misrepresenting your identity, or using the Service for phishing or social engineering.
  • Distribute harmful content — uploading malware, viruses, or any material that is illegal, abusive, threatening, defamatory, obscene, or discriminatory.
  • Abuse the platform — automated scraping, crawling, or using bots to submit feedback; circumventing rate limits or access controls; attempting to access other users' accounts or data.
  • Violate laws or regulations — using the Service in any way that violates applicable local, national, or international laws, including consumer protection and data privacy regulations.
  • Send spam or unsolicited messages — using the Service to distribute unsolicited commercial communications.

2. Content Guidelines

All content uploaded to the Service (business names, logos, page text) must be accurate, lawful, and non-infringing. You must have the right to use any trademarks, logos, or images you upload.

3. Fair Usage

The Service enforces rate limits to ensure fair usage and prevent abuse. Public API endpoints (feedback submission, analytics tracking) are rate-limited per IP address. Attempting to circumvent these limits is a violation of this policy.

4. Reporting Violations

If you believe a user is violating this policy, please report it to abuse@ratemybiz.shop with details and any supporting evidence.

5. Enforcement

We reserve the right to investigate suspected violations and take appropriate action, which may include:

  • Issuing a warning.
  • Temporarily suspending access to the Service.
  • Permanently terminating your account.
  • Removing offending content.
  • Reporting illegal activity to law enforcement authorities.

6. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated through the Service or by email.

7. Contact

For questions about this policy, contact us at legal@ratemybiz.shop.